665bd Privacy Policy

1. Introduction & Scope

This Privacy Policy is published by 665bd ("we", "us", "our") and applies to all personal data collected, processed, and stored in connection with your use of the 665bd website at https://665bd.bet and any associated mobile interfaces (collectively, the "Platform"). It governs data collected from registered account holders, prospective players who browse the Platform without registering, and any individual who contacts our support team.

By accessing the Platform and registering an account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. Where we rely on your consent as the legal basis for processing, you retain the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

This Privacy Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy, both of which are published on the Platform. In the event of any conflict between this Privacy Policy and those documents in respect of data-specific matters, this Privacy Policy shall prevail.

2. Data We Collect

665bd collects personal data through several channels: directly from you during registration and account management, automatically through your use of the Platform, and from third-party sources such as payment processors and identity verification providers. The categories of data we collect are set out in the table below.

2.1 Data You Provide Voluntarily

When you register an account on 665bd, you provide us with identity and contact data directly. You may subsequently provide additional data when updating your profile, submitting KYC documents, contacting customer support, or participating in promotional activities. Providing accurate and complete data is a requirement under our Terms & Conditions, and failure to do so may result in account restrictions.

2.2 Data Collected Automatically

Certain technical and usage data is collected automatically whenever you access the Platform, regardless of whether you are logged in to an account. This includes your IP address, device identifiers, browser fingerprint, and navigation behaviour. This data is used primarily for security monitoring, fraud detection, performance optimisation, and responsible gaming monitoring purposes.

2.3 Data from Third Parties

665bd may receive data about you from third-party sources including identity verification service providers, payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), fraud prevention services, and publicly available sources such as sanctions lists and politically exposed persons (PEP) databases. Data received from third parties is used solely for the purposes of compliance, fraud prevention, and service delivery.

3. How We Use Your Data

665bd uses personal data collected from you for the following purposes. We process your data only where a valid legal basis exists for doing so, as described in Section 4 of this policy.

• Account Registration & Management: To create and maintain your 665bd account, authenticate your identity at login, and manage your account preferences and settings.
• Service Delivery: To process deposits and withdrawals in BDT, credit bonuses and loyalty rewards, settle bets and game results, and provide access to all games and betting markets on the Platform.
• Identity Verification (KYC): To verify your age, identity, and payment methods in compliance with our Know Your Customer obligations. Verification is mandatory before processing withdrawals and may be required at other stages of your account lifecycle.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, multiple account registrations, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
• Responsible Gaming Monitoring: To identify patterns of play that may indicate problem gambling behaviour and to enforce self-exclusion requests and deposit limits set by the player or imposed by 665bd under our Responsible Gaming obligations.
• Customer Support: To respond to your queries, complaints, and support requests via live chat, email, or WhatsApp in a timely and accurate manner.
• Legal & Regulatory Compliance: To comply with applicable laws, court orders, regulatory requirements, and law enforcement requests, including AML reporting obligations.
• Marketing & Promotions: Where you have provided consent, to send you promotional communications about 665bd offers, bonuses, and new game releases. You may withdraw this consent at any time via your account settings or by contacting our support team.
• Platform Improvement: To analyse aggregated usage data and improve the design, performance, and content of the Platform.

665bd does not use your personal data for automated decision-making that produces significant legal effects without human review, except where such processing is required for fraud prevention or legal compliance purposes, in which case you retain the right to request human review of the automated decision.

4. Legal Basis for Processing

665bd processes your personal data on one or more of the following legal bases, depending on the nature and purpose of the processing activity:

• Contractual Necessity: Processing that is necessary to perform our contract with you as a registered player — including account management, payment processing, game delivery, and bonus crediting.
• Legal Obligation: Processing that is required to comply with applicable laws and regulatory obligations, including KYC, AML, and responsible gaming reporting requirements.
• Legitimate Interests: Processing carried out to pursue 665bd's legitimate business interests where those interests are not overridden by your fundamental rights and freedoms. This includes fraud prevention, security monitoring, and Platform analytics.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent. This applies primarily to marketing communications. You may withdraw consent at any time without detriment to your use of the Platform.

5. Data Sharing & Third Parties

665bd does not sell your personal data to third parties. We may share your data with the following categories of recipient where necessary and lawful to do so:

5.1 Payment Service Providers

To process deposits and withdrawals, 665bd shares relevant transaction data with your chosen payment service provider (bKash, Nagad, Rocket, Upay, Visa, or Mastercard). The data shared is limited to what is strictly necessary to initiate and complete the transaction. Each payment service provider processes this data under its own privacy policy and applicable financial regulation.

5.2 Identity Verification & KYC Providers

665bd uses certified third-party KYC and AML screening providers to verify player identities and screen accounts against sanctions and PEP lists. These providers process identity documents and biometric data strictly for verification purposes under contractual data processing agreements with 665bd.

5.3 Game Content Providers

Third-party game providers — including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi — may receive limited technical data (such as an anonymised player session token) necessary to deliver their games on the Platform. These providers do not receive your full identity or financial data and are contractually prohibited from using any player data for independent marketing purposes.

5.4 Legal & Regulatory Authorities

665bd will disclose personal data to law enforcement agencies, regulatory bodies, courts, or other public authorities where required to do so by applicable law, a valid court order, or a lawful regulatory request. In such cases, 665bd will disclose only the minimum amount of data required to satisfy the legal obligation and will notify the affected player of the disclosure where legally permitted to do so.

5.5 Professional Advisers

665bd may share personal data with legal advisers, auditors, and compliance consultants where necessary to obtain professional advice or to establish, exercise, or defend legal claims. All such advisers are bound by professional confidentiality obligations.

6. Cookies & Tracking Technologies

665bd uses cookies and similar tracking technologies (including web beacons and local storage objects) on the Platform. A cookie is a small text file placed on your device by a web server when you visit a website. Cookies allow the Platform to recognise your device on subsequent visits and to store certain preferences or session state information.

6.1 Categories of Cookies Used

6.2 Managing Cookies

You may manage or disable cookies at any time through your browser settings. The method for doing so varies by browser — please consult your browser's help documentation for instructions. Please note that disabling strictly necessary cookies will impair your ability to log in and use core features of the 665bd Platform. 665bd does not respond to "Do Not Track" signals at this time, as no universally accepted standard for such signals currently exists.

7. Data Retention

665bd retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law, whichever is longer. The following retention periods apply as a general guide:

• Account data and transaction records: Retained for a minimum of five years from the date of account closure, to satisfy AML and financial record-keeping obligations.
• KYC and identity verification documents: Retained for a minimum of five years from the date of verification or account closure, in line with regulatory requirements.
• Customer support communications: Retained for three years from the date of the interaction, unless the matter relates to an unresolved complaint or legal dispute, in which case data is retained until the matter is fully resolved.
• Marketing consent records: Retained for the duration of the consent and for three years after withdrawal to demonstrate compliance.
• Technical and usage data: Generally retained for a maximum of 24 months from the date of collection, unless required for longer periods for fraud investigation or legal proceedings.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Where data is anonymised rather than deleted, the anonymised data may be retained indefinitely for statistical and analytical purposes without restriction.

8. Data Security

665bd takes the security of your personal data seriously and implements a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• TLS/SSL encryption on all data transmissions between your device and our servers.
• Encryption of sensitive data fields (including passwords and payment references) at rest using industry-standard encryption algorithms.
• Role-based access controls that limit access to personal data to authorised personnel only.
• Regular security audits, penetration testing, and vulnerability assessments conducted by qualified security professionals.
• Two-factor authentication (2FA) options for player accounts, strongly recommended for all registered players.
• Intrusion detection and prevention systems monitoring the Platform infrastructure in real time.
• Staff training on data protection obligations and secure data handling practices.

While 665bd takes all reasonable and practicable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 665bd will notify you without undue delay in accordance with applicable legal requirements.

9. Your Privacy Rights

As a data subject whose personal data is processed by 665bd, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our privacy team using the contact details provided in Section 12 of this policy.

• Right of Access: You have the right to request a copy of the personal data that 665bd holds about you, together with information about how and why we process it.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to Erasure: In certain circumstances, you have the right to request that we delete your personal data. This right does not apply where we are required to retain your data to comply with a legal obligation, including AML and KYC retention requirements.
• Right to Restriction of Processing: You may request that we restrict the processing of your data in certain circumstances, for example while a dispute about data accuracy is resolved.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of 665bd's legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

665bd will respond to all valid rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it. Requests that are manifestly unfounded or excessive may be refused or subject to an administrative fee, which will be explained at the time of the decision.

10. Minors & Privacy

The 665bd Platform is strictly intended for adults aged 18 and above. 665bd does not knowingly collect personal data from any person under the age of 18. Our registration process includes age verification steps, and our KYC procedures are specifically designed to identify and prevent account registration by minors.

If 665bd becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data, close the associated account, and return any deposits made to the funding source in accordance with our Terms & Conditions. If you are a parent or guardian and believe that a minor has registered an account on 665bd or provided personal data to us without your consent, please contact our support team immediately at [email protected] so that we may investigate and take appropriate action.

11. Changes to This Policy

665bd reserves the right to update or revise this Privacy Policy at any time. When material changes are made, we will publish the updated policy on this page with a revised effective date. Where changes significantly affect the way we process your personal data, we will provide advance notice via your registered email address or via a prominent notice on the Platform.

Your continued use of the Platform after the publication of any revised Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the revised policy, you should cease using the Platform and may close your account in accordance with the account closure procedures described in our Terms & Conditions. We recommend that you review this Privacy Policy periodically to remain informed of how 665bd handles your personal data.

Previous versions of this Privacy Policy are archived and available upon written request to our privacy team. All archived versions are dated and retained for a minimum of five years from the date of supersession.

12. Contact & Privacy Queries

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 665bd processes your personal data, please contact our privacy team using the details below. All privacy-related communications should be directed to our dedicated support channel to ensure a prompt and accurate response.

• Email (plain text — not a link): [email protected]
• WhatsApp (plain text — not a link): +880 1700-665665
• Live Chat: Available 24/7 via your account dashboard on the Platform

When submitting a data rights request, please include your full registered name, the email address associated with your 665bd account, and a clear description of your request. This will help us locate your records and respond as efficiently as possible. For identity verification purposes, we may ask you to provide additional documentation before we can process your request.

665bd is committed to resolving all privacy queries fairly, transparently, and within the legally required timeframes. We will always confirm receipt of your request and keep you informed of its progress until resolution.